and Condition of Sale
Prices: Net F.O.B. Alpharetta, GA. All prices are
subject to change without notice. Web site pricing valid as of
day order is placed.
Payment: All sales prepaid or COD. Cash, money order,
cashier or certified check, and bank cards are acceptable forms of
payment. Personal and company checks accepted only after the
check has cleared and funds are deposited in our account. Note: This
may cause delay in shipping. On all COD shipments, customer pays COD
fee if demanded by the carrier. (COD orders available for
wholesale accounts only.). Deposit may be required on custom or
special order items.
Shipping: Orders for in-stock items ship within 1-2 business
days. Orders are not charged until date of shipping with the exception
of special-order items. All
orders are shipped via UPS. We can not and do not ship via US
Postal Service except for overseas orders when UPS is not available or
cost is prohibitive. Only when specific instructions are given
and confirmed will the shipping method be altered. Orders
received before 3:00pm EST for a product that is in stock are usually shipped
the same day. For orders placed on our web site, shipping charges
are approximate. The actual shipping charges will appear on
the e-mail confirmation and on the invoice you receive with your order.
All orders that are shipped within the United States via UPS are shipped Signature Required. To opt out of this requirement, once your order is shipped, please visit myups.com and follow the steps to remove that feature from your shipment.
UUC Customers outside the U.S. should note the following about
additional import fees they may be liable for:
What are customs, duties, and taxes?
These are fees that are charged by the destination country. The
Customer is responsible for duties and taxes on the item once it is
delivered. The duties, fees, and taxes are based on the origin,
destination, and products in a shipment and can vary greatly by
country. Customers are responsible for these additional fees. UUC does
not collect these fees and has no control over the calculation of the
How are customs, duties, and taxes determined?
Duty rates, customs clearance, and taxes are determined by the
destination country. These fees, also known as "landed costs", can vary
greatly between countries based on Tariff classifications, value
declaration, and duty management. UUC usually ships internationally
using UPS unless alternatives are arranged by the Customer in advance.
To get an estimate of the fees charged by Customs for international
shipments, including applicable duties, fees, taxes, visit :
http://www.ups.com , or call UPS or Customs offices in your country.
Returns: We will not accept unauthorized returns. Please
contact us whenever there is a need for adjustment. Return or
replacement requests by phone contact only - please note this is done
for your safety and protection of billing information - e-mail requests
will not be acknowledged. Returned parts must be in clean,
unused, original condition, packed in the manufacturer's original
packaging, and received at UUC Motorwerks within 30 days of date of
sale. We will not accept returns after 31 Days. No return
will be accepted without invoice/sales receipt number or date of
sale. No return on used parts, consummable items (brake pads,
clutches, fluids) even if unused. We will issue you a return
authorization number that must be marked on the return package. Our
shipping & receiving department does not accept packages
without return authorization number. Returned items will be
inspected before a refund is issued. No COD refunds
accepted. There are no returns on custom or special order
parts. There are no refunds on electrical parts unless part is
deemed defective by UUC Motorwerks. There are no returns or refunds on
software products (covered by their own manufacturer warranty and
technical support). NO RETURNS ON USED OR
CLEARANCE PARTS. Refund is given only after returned parts are
received and inspected by UUC.
At UUC's discretion, a 15% restocking fee may be charged/deducted on
all returns, regardless of whether the item was ordered in error by
telephone or on UUC's web site. Refused deliveries may also be
subject to the restocking fee.
Claims: When packages appear damaged on arrival, state condition
of the container over your signature on the receipt. If damage is
discovered after opening the container, notify the carrier
immediately. We provide good merchandise, properly packaged to
the carrier. Claims for damage must be directed to the carrier
FIRST, not to UUC.
Ordering: All orders must be placed on;ine or over the phone. No orders or order changes will be accepted via email or social media contact.
Limited Warranty on New Parts: All new parts are guaranteed to be
first quality merchandise. Defective merchandise must be returned
at customer's expense for replacement. We will replace all
defective parts which were purchased new, but cannot accept
responsibility for inconvenience or losses occasioned by their
use. There is no warranty if parts have become defective due to
faulty installation or if they have been abused in any way. Parts
must be installed by a certified technician. "Do it Yourself"
installations are at your own risk. All warranties and/or
guarantees are voided if products have not been installed properly by a
qualified licensed auto mechanic experienced in the installation of the
product(s) who have followed standard BMW and UUC installation
guides. There is no warranty, expressed or implied for any parts
(including new parts) or work used for competition, or track driving
school events. There is no warranty on electrical parts except as
supplied by the manufacturer. Certain products carry a
manufacturer's warranty. All new parts, with the exception of
electrical parts, high performance products and products already
carrying a manufacturer's warranty will be warranted against
manufacturing defects only for 12 months from the date of sale or
"limited lifetime" depending on the specific product (see product
Customer shall notify UUC Motorwerks within 10 days of discovery of any
such defects. We reserve the right to withhold refund until the
defective part has been examined and tested. UUC is not
responsible for shipping costs on items returned under this limited
warranty. UUC Motorwerks is not responsible for labor charges due
to incorrect installation or faulty or defective parts. Please
inspect items carefully before installation!
Used Parts: There is NO WARRANTY on used parts. All used
parts are sold "AS IS" and come with no warranty unless otherwise
stated. Used parts are not returnable.
Limitation of Liability and Indemnity: Customer assumes all
liability and risk arising from the ordering, purchase, use or
installation of new and used parts that are purchased from UUC
Motorwerks. UUC Motorwerks shall not be liable for any damages to
any person or property arising out of or in connection with the use or
installation of any parts that it sells or installs including, but not
limited to, high performance products, engine chips, springs, sway
bars, or exhausts. Customer agrees to indemnify UUC Motorwerks
from any and all claims (including legal fees) arising out of or in
connection with the use or installation of the product(s) it purchased
from UUC Motorwerks or had installed by UUC Motorwerks authorized
dealers/installers. UUC is not responsible for any damages or
claims arising out of a delay in the processing or shipment of any
order. By purchasing products from UUC Motorwerks or by paying
UUC Motorwerks to install any products, Customer is acknowledging that
it agrees to accept this Limitation of Liability and these Terms and
Product Use: Many items are sold for competition and off road use
only. It becomes the sole responsibility of the Customer to
ensure that the use of their vehicle and items purchased comply with
federal, state, and local regulations. UUC Motorwerks products
are not certified legal for sale or use in the state of California on
any pollution-controlled motor vehicles. Performance products are
legal in California only for racing vehicles, which may never be used
on a public highway.
Merchandise: We sell new and used parts for BMW and other
automobiles. Please note that product descriptions and
photographs used on our online catalog are examples only. Actual
item may differ in appearance to minor degree.
Fraudulent Orders: We will seek to prosecute any and all
fraudulent transactions. We use all means necessary to
convict including recording of IP addresses. All fraudulent
orders will be filed with the IFCC (Internet Fraud Complaint Center).
The Internet Fraud Complaint Center (IFCC) is a partnership between the
Federal Bureau of Investigation (FBI) and the National White Collar
Crime Center (NW3C). http://www1.ifccfbi.gov
Applicability: These Terms and Conditions are applicable to all
orders placed by the customer, whether online on UUC's web site or by
telephone, including all future orders.
How to Reach Us: You can reach us via the phone, fax, or email.
Phone (678) 679-5360
Fax: (678) 827-0999
Copyright (c) 1999-2017 UUC Motorwerks. All rights